HayHouseRadio.com has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this Web site: Our online e-newsletter asks users to give us contact information (like their name and e-mail address). This information is used to contact the visitor when necessary about special promotions, and discounts, and is never divulged to third parties. This site contains links to other sites. HayHouseRadio.com is not responsible for the privacy practices or the content of such Web sites. Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their e-mail address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders, information about our company, and occasional future promotional material. The customer's contact information is also used to get in touch with the customer when necessary regarding the order. Financial information that is collected is used to bill the user for products and services. Choice/Opt-Out Please contact Customer Service to request the removal of your information from our database or to no longer receive future communications. During the course of any visit to HayHouseRadio.com, the pages you see, along with a short text file called a “cookie”, are downloaded to your computer. Many Web sites do this, because cookies enable Web site publishers to do useful things like find out whether the computer (and probably its user) has visited the Web site before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit. Information supplied by cookies can help us to provide you with a better online user experience and assist us to analyze the profile of our visitors. For example: if on a previous visit you went to our education pages, we might find this out from your cookie and highlight educational information on your second and subsequent visits. What is a cookie? A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a Web site's computer and stored on your computer's hard drive. Each Web site can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a web site to access the cookies it has already sent to you, not the cookies sent to you by other sites. Many sites do this whenever a user visits their Web site in order to track online traffic flows. Cookies record information about your online preferences. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these, of course, means that certain personalized services cannot then be provided to that user and accordingly you may not be able to take full advantage of all of the HayHouseRadio.com features. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences. If you have set your computer to reject cookies you can still browse HayHouseRadio.com anonymously until such time as you wish to register for HayHouseRadio.com services. For further information on cookies please visit www.aboutcookies.org. Contacting the Web site If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact Hay House Inc. at the address below. Hay House, Inc. P.O. Box 5100 Carlsbad, CA 92018-5100 (800) 654-5126 (800) 650-5115 fax